Software Support

All issues are considered support unless they are related to sales inquiries. RestaurantPlus only provides software support for its own restaurant software products. For third-party software and/or hardware product support issues, please contact the appropriate product manufacturer. 24/7 Email Support Center: email your support questions and we will do our best to respond within 24 hours.

Before Requesting Software Support

First, look in the RestaurantPlus setup guide or
user manual to see if your question is already explained.
Review one or more of the following:

Troubleshooting
POS Systems Installation
Troubleshooting Epson Printers

Write down your PRODUCT ID NO (located on login screen).

Download Newest Software Versions

Read About Software Changes
Read About Data Design Changes

Make sure you have the newest software upgrades
installed on all POS stations before requesting support.
.
Newest Back Office Software Version 61022.2230
Newest POS Software Version 61105.1350

1-Year Software Support

Email support center available 24/7.
Telephone support is provided for pre-sales questions only.
See Support Policy
Contact Support

24/7 Email Support Center

Our goal is to respond to your question within 24 hours.
Telephone support is provided for pre-sales questions only.
See Support Policy
Contact Support

Installation & setup of local network, point of sale hardware and software systems, including network printer setup, must be performed by a trained computer professional. Work with a local point of sale systems installer and our Setup Manual.